Why use SwanseaIT?
Cost Effective Onsite & Offsite IT Support
SwanseaIT is proud to provide a full support service to home and business users by our experienced and dedicated team of engineers. The benefits of using SwanseaIT your IT problems include:
No call out charge*
We do not have a call out charge. The rates you see are the rates you pay, with no hidden costs.
A decade of experience in the IT field
We have over 10 years experience in the IT field. We hold a record of creating solutions for all computer related problems for both home & business users' needs.
Response within 3 hours of initial call
90% of our customers receive support within 3 hours or less. Providing a fast, reliable service at a reasonable price is one of our top priorities. But our No.1 priority is customer satisfaction, and as a result we hold a record for very satisfied customers throughout Swansea.
Engineers available during out of office hours
If you or your business require urgent assistance during out of office hours please do not hesitate to call us, or send us an email and we will endeavour to reply to your email within 90 minutes
Work we carry out is guaranteed
All work carried out by our engineers have a 7 day guarantee, if the problem persists during the period of 7 days do not hesitate to contact us. This does not apply to the reoccurrence of viruses, malware or spyware due to customer negligence.
24-hour monitoring of your IT infrastructure
Be it your personal computer at home or a server at your business we can monitor it for any conflicts or problems that might occur in the future through our preventive maintenance service.
We can help with your technology gadgets
We can also help with Blackberry, MP3 Players, PDAs, Digital Cameras, iPods, Macs, Laptops and Printers.
Friendly, reliable & quality services
Providing a fast, reliable service at a reasonable price is one of our top priorities. But our No.1 priority is customer satisfaction, and as a result we hold a record for very satisfied customers throughout Swansea. Combined with our friendly approach and reasonable rates we believe our service is hard to beat.
*During normal working hours (Monday - Friday 9.30am - 6pm).











